Medical and Pharmaceutical
Marketing group

365 Direct

At 365 Direct our reputation is built on working closely with our clients to cement a long term and successful relationship. We understand that both sides need to work together to ensure success and all our outbound solutions are unique to your business requirements. We view our campaigns as an essential component of your company's sales and marketing strategy. No matter what your ambitions, we're confident we can help you to achieve them.

Outbound Call Services

365 Direct understand that as an outsourced partner we need to ensure our services are delivered on time, accurately and in a manner which enhances your reputation as a business or enhances your business.

Our Approach

Our approach is to build a solution around the unique requirements of our clients. This means that all outbound campaigns are tailored to meet your business objectives and requirements. At the set up stage of a campaign, we put in place an appropriately experienced, dedicated team to manage delivery of your campaign activity. This ensures that a full understanding of the campaign objectives and the desired outcome of the activity is established.

On completion, a full report is presented with all the related findings, observations and recommendations for ongoing activity – we endeavour to exceed our client's expectations by devising creative solutions, sharing our marketing insight, and implementing winning strategies.

Our People

Our people are motivated and focused professional telemarketers trained to communicate with your target market and generate productive business meetings. They have the experience and ability to open doors to get you in front of the right decision makers whilst identifying opportunities and gather valuable information for qualifying customer requirements.

Testimonials about 365 Direct

"We have worked with 365 Direct for a number of years now and have been impressed with their level of professionalism when handling our calls. They have been extremely transparent with ourselves to the point where they actively encourage us to take their agents through test calls. As with all businesses, our high reputation is fundamental to the core of our offering, therefore it is of paramount importance that we only align ourselves with companies with the same exacting standards. And as 365 Direct are authorised and regulated by the FSA we are further reassured of their professionalism. However, what you will find with 365 is that whilst meeting these high standards they have still managed to retain the personable element that can so often be lacking in call centres today.

We have gone as far as to recommend 365 to one of our associated partners which I know has resulted in another successful long term relationship and that is testimony indeed" - Charles Thomas

"We have never been able to justify the expense of operating an internal telemarketing department and have found that 365 have the right approach, professionalism and flexibilty to cover various campaigns that we run throughout the year. It's also an expense we can justify through the additional sales and cleansed data we receive."    - David Griffiths, Sales Director

"The business climate we were operating in was heavily dependent on traditional face to face selling against a background of a changing market place. The challenge therefore was to improve our targeting of potential members and increase the number of appointments. Traditionally, telemarketing had been seen as intrusive and expensive and we are very pleased that 365 have been able to both complement and extend our sales processes." - Simon Bergin, Director of Marketing